Certified
Customs Inntech
What is Customs Inntech?
Customs Inntech is Páez Aduanas’ internal distinction that certifies, in an auditable and renewable manner each year, our commitment to process automation, data traceability, information security, regulatory compliance, and operational excellence in customs clearance with the aim of continuing to improve the efficiency of our service.
It is our own seal designed to let our customers know, with transparency, how we work and what results we measure.
What are the benefits for you?
In an increasingly demanding, digitised and constantly changing customs environment, compliance is no longer enough. Today, businesses need reliable processes, real visibility and operational security that allow them to move forward with confidence, without unnecessary friction or last-minute surprises.
The Customs Inntech label was created as our way of turning technological innovation into tangible value for the customer. It is not a label or a generic promise: it is a framework that integrates automation, operational control and continuous improvement to make customs management more predictable, more transparent and more efficient.
Customs Inntech reflects how we work today and our vision for the future: less friction, more control and greater peace of mind for those who place their trust in us. These are the specific benefits that this seal brings to your daily operations:
Intelligent Automation
Reduce friction in your customs procedures with digital flows and accurate data.
Real-time visibility
Real-time visibility
Monitor the status of each file with instantly updated dashboards and alerts.
Security
Advanced
Protect your information, verified copies, and guaranteed continuity.
Guaranteed Times
Over 95% compliance for more predictable operations.
Continuous Improvement
We listen to our customers and take action to optimise their experience.
How we audit the distinction
The Customs Inntech seal undergoes a periodic review process designed to ensure the coherence, consistency and validity of its standards.
AENOR Technological Innovation Certificate
Annual Audit
Operational Control
Continuous
Criteria: the pillars we measure
The Customs Inntech seal is based on the evaluation of clear and relevant criteria that directly impact your logistics chain. We analyse key areas such as technology, operational control, security, timings and continuous improvement, with a practical and results-oriented approach.
These pillars enable us to guarantee more efficient, transparent and predictable customs management, aligned with current international trade requirements and the real needs of your operations.
Automation and AI
We automate repetitive tasks and use AI with human review to speed up validations and reduce errors.
Traceability and Data
Real-time dashboards, proactive notifications, and integrations with your systems so you always know where each process stands.
Safety
Information Security Management System, tested backups and restores, and continuity plan.
Compliance and Trust
Procedures harmonised with the AEO framework, segregation of duties and continuous training of staff.
Customs Inntech demonstrates our commitment to automation, data traceability, information security, compliance, and operational excellence.
Frequently Asked Questions (FAQ)
Is it an official certificate?
It is an internal distinction that accredits our commitment to process automation, data traceability, information security, regulatory compliance, and operational excellence in customs clearance. The AENOR Technological Innovation Certificate backs our guarantee with digital processes.
What real guarantees does it offer me?
With Páez Aduanas, your procedures run more smoothly and without surprises: less paperwork, more predictable deadlines and greater visibility. of the status of each operation. We take care of the We prioritise the security of your information and the continuity of service so that your supply chain does not come to a halt.
How is it updated each year?
What does each edition (2025, 2026, etc.) bring me? Each edition reviews thresholds, makes improvements, and renews evidence following an internal audit.
May I use the stamp in my presentations?
Yes, you may mention that you work with a supplier with the Customs Intech distinction and include a link to this page.
